How do I switch from the old app to the new NLS TV App?
For Users with Subscriptions Registered Before November 20th:
If you had an account on our old site (before November 20th), please reset your password using the following link:
For Mobile App Users:
- Ensure you have the latest version of the app installed.
- Before logging in, reset your password if you haven’t already done so after November 20th.
For TV App Users:
- Log in using your email and the updated password (after reset).
- Alternatively, log in via a web browser by scanning the QR code displayed on your TV screen.
Logging In Across All Devices:
You can log in via email using these steps:
- Click "Sign In via Email" on the login screen.
- You will receive an email with a login link.
- Click the link to be automatically logged in on your device.
General Guidelines:
- New Users: If you are not already subscribed, please register as a new user. Your previous login credentials will no longer be recognized.
- Accessing Videos:
- If you click on a video, you will be redirected to the checkout screen.
- Already subscribed? Click "Sign In" and enter your credentials (after resetting your password). If your subscription is valid, you’ll be redirected to the home page.
For Apple Login Users:
If you used Apple login for your subscription, you need to set a password to log in to the TV apps or website.
- Go to the Account section (Right Menu) within the app.
- Use the "Set Password" option to create your password.
For further assistance, please reach out to our support team.